- Why do I have to register online for an account with you?
- Which methods of payment do you accept?
- Can I check the delivery status of my order online?
- How long does the Printing Process take?
- What is PayPal?
- Why do I have to register online for an account with you?
When you register, your contact and delivery details are stored securely online in your account, so you do not have to resubmit your details every time you place an order. When you make a purchase, all you have to do is log in and your details are prefilled during the checkout process.
You can also check the delivery status of your current orders, view your previous orders and update or amend your contact details online in your own personal account area by clicking on My Account.
- Which methods of payment do you accept?
Currently we accept payments by popular Credit/Debit Cards, PayPal, and cheques.
- Can I check the delivery status of my order online?
Yes, all you have to do is log in with your user name and password and you will be able to check whether your order is still being processed or has been dispatched.
You will also receive an automated email, telling you when your order is being processed or has been dispatched.
- How long does the Printing Process take?
Once we have confirmed the design is okay to be printed by you, we endeavour to have the products delievered direct to your door free-of-charge within 7 working days; although on some occasions and on larger orders (primarily brochure printing), we would ask you allow up to 11 working days due to the drying procss. For an estimated delivery date on your products, feel free to contact our Team before placing your orders.
- What is PayPal?
PayPal is the payment gateway that is used by Print Empire. They provide a Secure Server in which you can enter your credit card details after the checkout, and payment is received by us automatically. 99% of our customers choose PayPal as it's easy, convenient, and free for you to use - you don't even need to set up an account with them (although if you did, it's still free!). Please contact our Team if you have any questions or problems.
|
